Vision Report

Let Business Outcomes Drive Network Design

A Business-Optimized Network Can Help Increase Revenue, Improve Customer Experiences, And Boost Employee Productivity

April 6th, 2023
With contributors:
Lauren Nelson , Glenn O'Donnell , Michele Pelino , Jack MacPhee , Arianne Burnette


As technology leaders move to support digital initiatives, they’re coming to the difficult realization that their current network infrastructure can’t adequately support their business objectives. Most networks today are designed with IT connectivity objectives in mind, not as business differentiators. This report helps network professionals rethink and redesign parts of their network infrastructure based on the principles for creating a business-optimized network (BON).

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.