Trends Report

Leverage Boutique CSPs As An Alternative To Large-Scale CSPs

Market Overview: Commerce Service Providers (CSPs), Q2 2014, Part 4

December 17th, 2014
With contributors:
Carrie Johnson , Lily Varon , Adam Silverman , Douglas Roberge , Rebecca Katz , Laura Naparstek

Summary

eBusiness professionals increasingly call upon commerce service providers (CSPs) to define and deliver their digital strategies. This report details how boutique CSPs help business-to-consumer (B2C) and business-to-business (B2B) companies harness adjacent eCommerce-enabling technologies like order management systems (OMSes) and content management systems (CMSes) to deliver world-class commerce. In many cases, these boutique CSPs began as regional partners or capabilities specialists, but they have begun to land and expand within larger enterprises and take on work both up and down the stack. Related reports have already addressed how large-scale CSPs also provide support for broader commerce ecosystems. We designed this collection of market overview reports to help eBusiness and channel strategy professionals choose qualified digital development and design partners from across a broad spectrum of available options.

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