Summary
CIOs moving onward, upward, or outward to take on different responsibilities — to avoid undoing all they have strived to accomplish — should take pains to ensure an orderly handoff to the new CIO. The goals are several: 1) make sure there are no hiccups in serving business constituents; 2) help the new CIO rapidly gain an understanding of the environment; and 3) keep IT staff destabilization to a minimum. Forrester recommends that both outgoing and incoming CIOs use this 10-step checklist to cover all of the transitional bases. Even if there is no job overlap, this checklist is a good place for a new CIO to begin fact-finding. The ultimate beneficiaries? Business constituents of IT.
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