Vision Report

Master Seven Priorities To Achieve High-Performance IT

February 12th, 2024
With contributors:
Stephanie Balaouras , Anna Synakh , Ian McPherson


When it comes to IT, there’s no such thing as one-size-fits-all — only the right IT strategy to help your business achieve its goals. This is paramount in an era where enterprises grapple with fierce competition, technology advances empower newcomers to swiftly scale their operations, and economic pressures intensify the need for cost efficiency. To succeed, tech execs must develop an IT strategy that delivers business success. Forrester calls this high-performance IT: the pursuit of continuously improving business results through technology. Read this report to understand the seven priorities that will transform your technology organization into a dynamic entity that actively drives business success.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.