Measuring Change Management Effectiveness

As with all company initiatives, organizational transitions must be measured. However, many organizations struggle to define and apply the appropriate metrics to evaluate this change. Transition efforts vary in frequency, objective, and scope; as change measurement isn’t a regular practice, it often lacks the same methodical approach used for other measurement efforts. In this report, we provide guidance on the three key categories of change effectiveness measurement: business objective, project performance, and individual/team stakeholder adoption.