Microsoft Moves Dynamics Forward With New Releases And Simplified Pricing Strategies

At both the November 2008 Microsoft Dynamics analyst event and at Convergence 2009 in March, Microsoft reaffirmed its commitment to innovation and investment in its product road map for all five product families. Microsoft Dynamics enterprise resource planning (ERP) and customer relationship management (CRM) products continue to adopt more Microsoft technology stack components as investments increase in user experience, RoleTailored design, and customer model adoption. Based on conversations with more than 71 attendees and 37 partners at Convergence 2009, most users express satisfaction with areas such as Microsoft Office integration, usability, product quality, and implementation time. As organizations plan for upgrades and vendor selection in their long-term apps strategies, Forrester believes that Microsoft Dynamics will continue to serve as an alternative for those seeking on-premise solutions but still faces challenges for those looking for on-demand options.