Landscape Report

New Tech: AI-Fueled Speech Analytics Solutions In China, Q1 2019

Forrester's Landscape Overview Of 23 Providers In China

Danny Mu
 and  five contributors
Feb 04, 2019

Summary

The rising tide of AI and machine learning is creating new use cases for speech analytics solutions across sales, service, and marketing functions. This report presents a review of 23 vendors in the AI-fueled speech analytics tools market in China. Application development and delivery (AD&D) pros should use it to understand the capabilities within major market segments and to inform their technology strategies.

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