Trends Report

Non-Tech Companies Become The New Market For Software Product Development Services

New Software-Is-The-Brand Companies Replace Traditional ISV Buyers

August 6th, 2013
JM
John McCarthy
CG
Charles Green
With contributors:
Christine Ferrusi Ross , Fraser Tibbetts

Summary

Historically, one of the main segments of product development services (PDS) has been software product development for independent software vendors (ISVs). However, two parallel dynamics are reshaping this part of the market. First, the "not invented here" mindset of software company management and the cost of serving a large portfolio of small startup accounts have hindered growth in the ISV space over the past three years. At the same time, the emerging software-is-the-brand commercial accounts increasingly require those software product development skills. Industries like information/data providers, media, retail, and financial services have IT-like projects that demand a product development mindset and skill set. These software-is-the-brand companies will drive the bulk of PDS growth over the next several years.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.