Landscape Report

Now Tech: Digital Decisioning Platforms, Q3 2018

Forrester's Overview Of 28 Digital Decisioning Platform Providers

August 2nd, 2018
With contributors:
Christopher Mines , Allison Vizgaitis , Diane Lynch

Summary

Application development and delivery (AD&D) pros can use digital decisioning platforms to make customer operations quick, smart, and personal. How? By automating decisions that lead to actions to win, serve, and retain customers. To enjoy these benefits, they'll first have to select from a diverse set of vendors and product approaches — vendors that vary by approach, size, functionality, geography, and vertical market focus. This report maps an emerging vendor landscape to aid AD&D pros in platform selection.

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