You can use end-user experience management (EUEM) to reduce technology-related disruptions to employee productivity, track and quantify employee technology experience, and collect qualitative feedback on tech experience. But to realize these benefits, you’ll first have to select from a diverse set of vendors that vary by size, functionality, geography, and vertical market focus. Operations professionals should use this report to understand the value they can expect from an EUEM provider and to select one based on size and functionality.