Application development and delivery (AD&D) teams use omnichannel functional test automation (OFTA) tools to improve quality, reduce testing cycle time, and deliver business value faster. But to access these benefits as part of a testing transformation, they must select from a diverse set of suppliers that vary by size, functionality, geography, and vertical market focus. Software development leaders should use Forrester's Now Tech report to understand the value they can expect from an OFTA tool and to select vendors based on size and functionality.