Landscape Report

Now Tech: Retail Associate Enablement, Q3 2021

Tools And Technology: The Digital Store Playbook

July 13th, 2021
Scott Compton, null
Scott Compton
With contributors:
Fiona Swerdlow , Taylor Hansen


You can use retail associate enablement tools to enhance the customer experience in the physical store and improve both labor and store operations efficiency. But to realize these benefits, you first must select from a diverse set of vendors that vary by size, functionality, geography, and vertical market focus. Digital business retail professionals should use this report to understand the value they can expect from a retail associate enablement solution provider and to select one based on customers, scope, and functionality.

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