Application development and delivery (AD&D) leaders use custom software development service providers to achieve faster time to market, increase business agility, and get hard-to-find help creating innovative solutions. But to access these benefits, they first must select right partner from a diverse set of providers that vary by size, capability, geography, and vertical market. AD&D leaders should use Forrester's Now Tech report to understand the value they should expect from a software development service provider and to make their choice based on size and capabilities.