Summary
How do you optimize your identity and access management (IAM) deployment to ensure maximum business value? Over time, particularly in large organizations, individuals and teams can become complacent, let their skills degrade, and build up dysfunctional relationships with other IAM stakeholders that reduce the value and utility of IAM. Use the recommendations in this report to enable and maintain healthy change in your organization in order to improve your IAM functions and processes for better security, compliance, and operational excellence. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.
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