Trends Report

Outsourcing Clients Can Expect 12% To 17% Savings

Fifty-Three TPI Outsourcing Clients Have Unlocked Billions In Value; Have You?

August 30th, 2007
PP
Paul Roehrig, Ph.D.
With contributors:
Christine Ferrusi Ross , Allison Thresher

Summary

The business disruptions, changes to operational and enterprise risk, financial engineering, and the sheer time commitment to build and implement a deal drive potential clients to ask: Is outsourcing worth it? To help sourcing and vendor management executives make more informed outsourcing decisions, Forrester partnered with outsourcing advisory firm TPI to identify current savings trends in IT outsourcing deals. One key finding: The few dozen TPI clients analyzed here have unlocked at least $3.3 billion of total commercial value. Firms at the high and low ends of the deal sizes saved closer to 12%, while firms in the middle of the bell curve saved more than 17%.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.