Trends Report

PandemicEX: How Talent Management Innovation Is Accelerating During The Crisis

April 14th, 2020


In this first of what will be a weekly series of interviews with employee experience (EX) experts, we look at how talent management is experiencing new pressures that lead to innovation. To think differently about managing talent, start by seeing employees as assets worthy of investment rather than liabilities or expenses.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.