Summary
Forrester clients want to benchmark their point-of-service (POS) software selection and adoption decisions against those of their peers. Forrester’s Software 1 Survey, 2023, asked software decision-makers from around the world detailed questions about their overall commerce technology strategy. In this data-driven report, we highlight tech adoption, budgets, and the trend toward software-as-a-service (SaaS) models for POS solutions. Digital leaders can use this report to understand the current state and trajectory of their POS software market.
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