Predictions Report

Predictions 2014: US Retail eBusiness

 and  two contributors
Jan 23, 2014

Summary

As eCommerce approaches $300 billion in sales in the US, it has a more pronounced effect on virtually every shopping category and on the ecosystem of devices and delivery formats that supports it. Four trends will dominate eCommerce in 2014 and force physical stores to reassess their investments and value propositions for shoppers: the growth of mobile research and buying; the inevitable rise of shipping prices; dynamic pricing; and cross-border growth.

Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
  • Stay ahead of changing market and customer dynamics with the latest insights.
  • Partner with expert analysts to make progress on your top initiatives.
  • Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this report
This report is available for individual purchase ($795).