Predictions Report

Predictions 2014: US Retail eBusiness

January 23rd, 2014
With contributors:
Carrie Johnson , Douglas Roberge


As eCommerce approaches $300 billion in sales in the US, it has a more pronounced effect on virtually every shopping category and on the ecosystem of devices and delivery formats that supports it. Four trends will dominate eCommerce in 2014 and force physical stores to reassess their investments and value propositions for shoppers: the growth of mobile research and buying; the inevitable rise of shipping prices; dynamic pricing; and cross-border growth.

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