Summary
From the ratification of Europe's new privacy law to high-profile privacy actions by the US Federal Trade Commission, 2016 was a turning point for the privacy industry. In 2017, customer insights (CI) professionals will have to manage the fallout from these rulings and be prepared to face ever-growing threats to their carefully constructed systems of insight. This report lays out the top six trends in privacy that will affect CI pros in 2017.
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