Summary
Design systems help organizations create great, consistent customer experiences; maintain the brand; increase speed to market; and more. But many organizations struggle to create a design system that end users actually adopt, succumbing to common pitfalls such as failing to engage these users in its creation. This report answers the six questions Forrester receives most about design systems and highlights examples of companies getting them right, which will help companies in the early stages of creating a design system build a solid foundation for success.
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