Best Practice Report

Q&A: The Top Five Questions Digital Financial Services Leaders Should Ask About AI In 2019

Digital Execs Must Ask Strategic Questions

January 15th, 2019
With contributors:
Michael Barnes , Srividya Sridharan , Brandon Purcell , Achim Granzen , Benjamin Ensor , Seles Sebastin , Bill Nagel

Summary

Interest in using AI is growing rapidly in the financial services sector. But digital financial services execs must be careful to not get caught up in the madness of chasing the next lofty AI project. Instead, stop and consider whether your organization is pursuing the right AI initiatives and what your organization must do for long-term AI success. This report dives into the impact of AI on financial services and the questions digital financial services execs should ask in 2019.

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