Trends Report

Q&A: Why Mobile Imaging Matters For Digital Financial Services

Technologies Like Optical Character Recognition Enable eBusiness Teams To Better Win, Serve, And Retain Customers

March 10th, 2016
RR
Rachel Roizen
With contributors:
Peter Wannemacher , Craig Le Clair , Ellen Carney , Benjamin Ensor , Alex Causey , Merlina McGovern

Summary

Better smartphone cameras and increasingly advanced mobile technologies are providing new opportunities for digital teams at financial providers to win and serve customers more effectively using mobile image capture solutions. Features like mobile remote deposit capture and mobile photo bill pay provide convenience for consumers and cost savings for financial firms. In this Q&A, we discuss the solutions available, the benefits and pitfalls financial firms have reported, and the vendors that can help eBusiness executives take advantage of the opportunities enabled by mobile image capture.

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