Trends Report

Redefine Microsoft's Role For Your BT Strategy

BT Vendor Profile: Microsoft

October 21st, 2016
FG
Frank Gillett
With contributors:
Pascal Matzke , J. P. Gownder , Kate Leggett , John Rymer , Annika Gunderson , Laura Easton , Andrew Reese

Summary

To develop a greater ability to win, serve, and retain customers, CIOs are building a strong business technology (BT) agenda. This requires them to reassess and evolve their tech vendor portfolio. In this report, we assess whether and how Microsoft can contribute to your firm's BT agenda. Originally a maker of operating systems and office software, Microsoft now supports a sprawling ecosystem of partners with public cloud infrastructure, platforms, and application services. We outline four ways CIOs can choose to work with Microsoft in the age of the customer.

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