Trend Report

Redefine Your Mobile Policy To Empower Workers

Christian Kane
Chenxi Wang
Benjamin Gray
 and  two contributors
May 22, 2012

Summary

This report outlines the policy recommendations of Forrester's solution for security and risk (S&R) and infrastructure and operations (I&O) executives working on mobile and security operations. This report is designed to help you redefine your mobile policy to empower workers. S&R and I&O executives worldwide are significantly altering their mobile computing strategies. Why? Because the prevalence of consumer smartphones, maturing enterprise-class mobile applications, the upcoming wave of slates and tablets that will be folded into the mix, and empowered workers are all driving these executives to change how they support mobile devices. They must meet the needs of workers while continuing to ensure that corporate data is properly managed and secured across all devices, regardless of who owns the hardware. Over the past six months, Forrester assisted 121 enterprise clients with developing or refining their mobile policy in an effort to meet these changing requirements. Forrester has identified 15 best practices that S&R and I&O executives should use when crafting their new mobile policies. These practices keep corporate data secure, employees productive and happy, and costs down, while selectively embracing the consumerization of IT where appropriate.

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