Research Overview: Marketing, CX And Design, And Digital Transformation Services

A Guide To Forrester’s Marketing, CX, And Digital Transformation Services Research
March 3rd, 2021
With Contributors:
Nigel Fenwick
TJ Keitt
and Christine Turley


This report provides B2C marketers with a summary of our research on several key areas of the agency and services ecosystem: marketing, CX, employee experience (EX), design, and digital transformation.

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