Trend Report

Resiliency: In The Face Of The Pandemic, Retail Companies Must Become Adaptive And Agile

Scott Compton
Apr 23, 2020

Summary

Merchants need to account for several difficult challenges: flare-ups and shifting epicenters, variation in local approaches to disease management, and consumer skittishness in resuming old behaviors.

Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
  • Stay ahead of changing market and customer dynamics with the latest insights.
  • Partner with expert analysts to make progress on your top initiatives.
  • Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this report
This report is available for individual purchase ($1495).