Trends Report

Retail Commerce Tech Glossary

August 17th, 2022
With contributors:
Fiona Swerdlow , Taylor Hansen


Whether you are new to retail technology or you’ve written books on the subject, it’s important to have a common understanding of the terms that we use in the industry. This glossary is a starting point for professionals who want to define a common vocabulary for retail technology topics across their own teams and collaborating teams. It also describes how Forrester analysts think about and use relevant terms.

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