Role Profile

Role Profile: Accessibility Program Manager

January 13th, 2022
With contributors:
Ian Jacobs , Wesley Patterson , Shayna Neuburg


This role profile provides a job description and competencies for the accessibility program manager role. This role is responsible for defining the organization’s process for designing, developing, testing, and launching accessible digital experiences. The accessibility program manager serves as an advocate for customers with disabilities, championing accessibility across the organization.

Want to read the full report?

This report is not available for purchase at this time.

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.