Trends Report

SaaS Marketplaces Are The New Frontier Of Enterprise Software

Software-As-A-Service Buyers Get A Faster, Simpler Buying Experience As Well As Better Security And Integration

May 3rd, 2019
With contributors:
Allen Bonde , Charlie Ruhl , Peter Harrison


Clients tell us that software-as-a-service (SaaS) vendors are too numerous (and too small) for a formal sourcing process to apply in all cases. At the same time, the business-led, ungoverned model of "shadow" SaaS deployment has proven problematic — for cost, technology architecture, and security. SaaS marketplaces such as Salesforce AppExchange can alleviate this burden. This report helps application development and delivery (AD&D) pros use marketplaces to succeed with sourcing and governing the proliferating landscape of SaaS vendors. This report replaces our 2017 research on SaaS marketplaces.

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