SaaS Vendor Viability Checklist

Key Metrics To Assess SaaS Vendor Health Upfront And Long Term

March 29th, 2022
With contributors:
Linda Ivy-Rosser , Rebecca Rose , Kara Wilson , Madison Bakalar


To reduce risk, technology decision-makers need frameworks and checklists for software-as-a-service (SaaS) selection. This is even more important during times of turmoil and economic uncertainty when funding and profits can dry up. This report provides a Forrester tool to assess and track SaaS vendor viability.

Want to read the full report?

This report is not available for purchase at this time.

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.