Summary
Digital adoption platforms (DAPs) have become key enablers to achieving better value, experience, and ROI in enterprise software transformation efforts. But siloed deployments of DAPs limit their effectiveness. Technology leaders should consider setting up a center of enablement (COE) to efficiently scale adoption initiatives and boost digital transformation efforts across the organization. This report helps leaders gain an understanding of the need and scope of a DAP COE and guidance on how to get started.
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