Trends Report

Security Strength And Ease Benchmark: US Most-Visited Federal Government Websites, 2017

September 14th, 2017
AS
Alexander Spiliotes
With contributors:
Stephanie Balaouras , Madeline Cyr , Chase Cunningham , Salvatore Schiano , Peggy Dostie

Summary

Only 33% of federal customers are confident that the government keeps their personal information secure, and almost 50% rate federal website ease of use as neutral or poor. In this report for S&R pros, we evaluate government websites on the balance between the public-facing security features on their websites and the websites' ease of use.

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