Maturity Assessment

Social Ecosystem Maturity Assessment Model

Nigel Fenwick
 and  two contributors
May 14, 2013

Summary

The Social Ecosystem Maturity Assessment is presented in conjunction with the research report "Benchmark The Use Of Your Social Business And Collaboration Systems," which explains more fully how CIOs and social business strategists should apply the model.
This model is designed to measure your current social business ecosystem maturity along two dimensions — employee and customer maturity — and should take less than 10 minutes to complete.
Suggestions for CIOs to help prepare IT and steer toward social ecosystem maturity depend upon your existing maturity level.

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