Solution Accelerators Will Disrupt The IT Services Landscape

Facing immense competition and bottom-line pressure, IT services providers are looking for ways to extend their value to clients while bolstering their bottom line. At the same time, clients are looking for solutions that will help them automate discrete business processes or aspects of product development. To meet both sets of needs, IT and product development services providers are developing solution accelerators, which Forrester has defined as predeveloped software that technology services firms use to automate a particular business process or aspect of product development, where 30% to 70% of the code can be reused across clients. Sourcing and vendor management professionals should start experimenting with this emerging concept because it extends the traditional low-cost value proposition of offshore locations and at the same time may provide help on a particular business challenge.