Trends Report

Source Business Technology Resiliency Capabilities

September 13th, 2012
With contributors:
Jessica McKee , Rachel Dines


When anxious executives ask you to improve or maintain business resiliency across the enterprise, it's likely that you'll need help. The skills and expertise required to stay on top of key trends, industry best practices, and the latest technologies while juggling many other competing priorities is exhausting to your staff and, if neglected, risky for your business. To address these challenges, many Forrester clients turn to consultancies to help them revitalize their business resiliency programs. This Market Overview of Global Resiliency Consultancies , Q3 2011 outlines the landscape of management consultancies: traditional IT outsourcers, technology providers, and IT service providers, all of which compete to provide business resiliency consulting services on a global scale for large, complex enterprises. This report is designed to help infrastructure and operations professionals partner with the right consultancies to optimize their business technology resilency strategies.

Want to read the full report?

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.