Trends Report

Standardize Design Across The Mobile Banking Experience

November 22nd, 2019

Summary

Features within the same mobile banking experience often have their own look and feel, failing to create a cohesive whole. Internal teams and external vendors all have a hand in designing the mobile banking experience. Create a common design system for the overall experience and only allow exceptions as necessary.

Want to read the full report?

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.