Best Practice Report

Start Building A DAP Center Of Excellence Now

Four Lessons From The Forrester New Wave™: Digital Adoption Platforms, Q4 2022

July 12th, 2023
With contributors:
Ashutosh Sharma , Arjun Kalra , Bill Nagel


A digital adoption platform (DAP) can drive the success of a digital transformation program, primarily by improving the usage of, adoption of, and engagement on digital workplace solutions for employee-facing technologies. The DAP market is evolving at a dramatic pace as new vendors enter the fray and existing vendors enhance their offerings. Forrester’s New Wave evaluation of DAP providers assessed the most significant providers in the category as of late 2022; this report summarizes the key lessons of that research to help technology executives make the most of their DAP journey.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.