Trend Report

Stop Struggling With Single Vs. Multiple Service Provider Decisions

Context, Risk Tolerance, And Strategic Alignment Matter Most

 and  four contributors
Aug 04, 2025

Summary

The days when nearly all IT requirements could be sourced from a single provider are long past. Today, enterprises struggle to decide between end-to-end and best-of-breed approaches to establishing and managing the right mixture of service providers. Complicating matters is that determining the right mix is a portfolio-level decision, not an enterprise-level decision. Read this report to learn how enterprises must elevate the need and gain consensus if they are to obtain the greatest benefit of a multiple-provider strategy.

Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
  • Stay ahead of changing market and customer dynamics with the latest insights.
  • Partner with expert analysts to make progress on your top initiatives.
  • Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this report
This report is available for individual purchase ($1495).