Summary
The days when nearly all IT requirements could be sourced from a single provider are long past. Today, enterprises struggle to decide between end-to-end and best-of-breed approaches to establishing and managing the right mixture of service providers. Complicating matters is that determining the right mix is a portfolio-level decision, not an enterprise-level decision. Read this report to learn how enterprises must elevate the need and gain consensus if they are to obtain the greatest benefit of a multiple-provider strategy.
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