Summary
Chances are that you have employees using Apple Macs at your firm today, and they're doing this without the support and guidance of the infrastructure and operations (I&O) organization. IT consumerization has put an end to the days of one operating system (OS) to support. For I&O pros, this change carries new concerns about security, potential information loss, and unexpected support needs, to name a few. Forrester has found that IT organizations struggle in building a support and management strategy for Macs that works. This report focuses on how to put a plan in place to incorporate Macs into your organization and is a companion to Forrester's workforce computing strategy and bring-your-own-computer (BYOC) strategy research for I&O professionals.
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