Leaders are finding that being agile and adaptive is not enough when it comes to responding to changing market conditions and staying ahead of their competitors. They understand the need to operate differently to address complex, unpredictable issues; this has resulted in swarm management techniques. Tech execs who have successfully used swarm have given their organizations a competitive advantage. However, they have sometimes found it hard to adopt because swarm isn’t right for every situation. This report reveals when swarm is appropriate as well as its impact on the IT operating model.