Trends Report

Take The Work Out Of Insurance Quotes

Digital Feature Fix: Remove Obstacles That Keep Prospects From Seeing The Price Of A Policy

March 19th, 2019
BE
Benjamin Ensor
AP
August du Pont
With contributors:
Ellen Carney , Piers Conway , Sam Bartlett

Summary

Consumers often look for the lowest price when selecting insurance policies. Yet in our reviews, we often find that insurance sites either don't provide a quoting tool or make the process of getting a quote needlessly difficult. This brief illustrates good practices from leading insurance companies and lays out how digital teams can efficiently quote prices online.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.