Roadmap Report

Take Two Technology Roads To Digital Experience Success

Roadmap: The Digital Experience Delivery Playbook

January 26th, 2021
With contributors:
Martin Gill , Stephen Powers , Kara Wilson , Madison Bakalar


Once you have a strategy to prioritize digital interactions and have assessed the business impact of each investment, it’s time to produce your technology roadmap. You must pursue two paths simultaneously: 1) Make urgent investments in cloud or software extensions and 2) deliver important agility and long-term benefits with a modern digital experience platform. This report outlines the key milestones necessary for application development and delivery (AD&D) professionals to execute on a digital experience delivery strategy.

Want to read the full report?

This report is not available for purchase at this time.

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.