Trends Report

TCS Pushes On NGOSS To Drive Telecom-Sector Growth

SWOT Analysis: TCS, Q2 2008

August 12th, 2008
With contributor:
Peter O'Neill


Over the past two years, Tata Consultancy Services (TCS) has significantly expanded its footprint with telecom service providers, thanks to its strong focus on and expertise in next-generation operational supporting systems (NGOSS). The company has made a concerted effort to align its telecom-related skills and solutions portfolio with telco providers' NGOSS end-to-end business needs. TCS differentiates itself from its competitors with its strong, methodical approach to implementation and transformation as well as its flexible global resource pool. Furthermore, TCS benefits from its highly consultative go-to-market approach and a strong partner ecosystem, which help drive market visibility and momentum. However, to continue on its growth path, TCS needs to get much better at articulating its underlying NGOSS vision and road map to clients and partners.

Want to read the full report?

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.