Tech Opportunities In North American Insurance IT Firms

Even in this seesaw economy, the insurance industry marches forward. Post-crash, insurers have dusted themselves off and are moving onward. Carriers are getting hipper and more creative in their business strategies as they seek to engage with the coming wave of new insurance buyers through mobile and social media channels. They're also building skunkworks to look at evolving consumer experiences as they rethink just what customer engagement means. And, yes, they are (finally) shaking up their IT strategies with injections of outside-the-industry IT leadership. Yet insurers maintain line of sight on risk management. How does this industry buoyancy and fresh thinking translate to opportunities for tech vendor strategists? Portfolio opportunities abound in connecting to the innovation in policy experience, informing nontraditional roles like business analysts, and driving new thinking around application modernization.