Data Snapshot

Tech Pros Still Struggle To See The Value Of Enterprise Architecture

Stakeholder Understanding Differs Significantly Across Countries

January 19th, 2024
With contributors:
Paul McKay , Zaklina Ber , Demi Starks

Enterprise architecture (EA) leaders still struggle to communicate EA’s value effectively. Forrester’s Modern Technology Operations Survey, 2023, shows that while 68% of global digital and IT professionals say their technology organization understands EA’s value proposition, there are significant differences across countries. In France, 76% claim a clear understanding; in the UK, this drops to 55%. Unsurprisingly, 20% of digital and IT professionals in the UK didn’t think that their organization understands the value proposition (or didn’t know), followed by Germany (18%), the US (12%), Australia (11%), and France (5%). Enterprise architects must strengthen their internal reputation to avoid jeopardizing their programs.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($395).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.