Trends Report

Technology Spotlight: End User Behavior Monitoring

Monitor Internal End User Behavior To Optimize Workforce Productivity

May 13th, 2014
JR
John Rakowski
With contributors:
Eveline Oehrlich , Michelle Mai , Jean-Pierre Garbani

Summary

Rapid consumer technology innovation in smartphones, tablets, mobile applications, and wearables is increasing the hardware and software choices available for business users so that business services are now available anytime, anywhere. Infrastructure and operations (I&O) teams are responsible for ensuring that their technology choices are supporting workforce productivity and, ultimately, business competitiveness. This report highlights innovative solutions in end user behavior monitoring that can help I&O and business teams ensure that technology is aiding workforce productivity and is optimized for business services.

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