Summary
One of the key challenges for service providers in offering full Converged Service Delivery (CSD) is being able to offer enterprise clients global delivery of IT and telecom services via coherent and transparent mechanisms that help manage the underlying resources end to end, regardless of their physical location. Offering high service levels requires a lot more cooperation among different stakeholders at an industry level. If you, as a strategist, haven't included content distribution network (CDN) firms in your enterprise strategy beyond your company's media-oriented consumer business, take a look at players like Akamai Technologies and Limelight Networks for help in meeting the service levels needed and improving your enterprise clients' business performance.
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