Summary
Organizations often experience collisions when managing unique workflows that support systems of record and systems of engagement. To minimize this, organizations must embrace their diversity, but also create an organization that is pragmatic and supports a loosely coupled, but strongly aligned approach to planning and delivery. Using the right level of automation, a different organizational approach, and portfolio teams focused on governance rather than controls help companies make the transition to an Agile enterprise. This is an update of our previously published business case report; Forrester reviews and revises it periodically to ensure continued relevance and accuracy.
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