Best Practice Report

The Balanced Scorecard For EA

October 4th, 2016
AC
Alex Cullen
With contributors:

Summary

Enterprise architecture (EA) programs are challenged with communicating their performance and value to the enterprise. At the same time, few EA programs track and report on metrics — leaving their value to anecdotes. If EA leaders want to be viewed as more than an IT staff function, they should measure and communicate what EA is doing. A Balanced Scorecard provides a multidimensional view of the EA program — and connects key metrics to what the enterprise cares about.

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