Summary
Modern banking platforms allow banks to elevate their customer experience and deliver more business value more effectively. But COVID-19 has exposed application and technology deficiencies that many banks will need to eliminate. To help banks find a well-suited solution, Forrester surveyed key banking platform vendors about their 2019 deals. This report analyzes which vendors were able to defend and enhance their market footprint, which functional areas were of most interest to banks, and which vendors dominated in which world regions.
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